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Provider Materials

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Manuals, Policies & Guidelines

  • Important Notice: Termination of all Shared Health Plan Products
  • Provider FAQ: Termination of all Shared Health Plan Products
  • SH Mississippi Provider Administration Manual (PAM)
  • SH Texas Provider Administration Manual (PAM)
  • SH Mississippi Provider Administration Manual (PAM) — Changes Highlighted
  • SH Texas Provider Administration Manual (PAM) — Changes Highlighted
  • Dental Clinical Criteria Guidelines and Practice Parameters
  • Institutional Edits (ANSI 837)
  • Professional Edits (ANSI 837)
  • Paperwork (PWK) Attachments Quick Reference Guide
  • 2025 August Provider Bulletin (A Newsletter for Providers)
  • 2025 July Provider Bulletin (A Newsletter for Providers)
  • 2025 June Provider Bulletin (A Newsletter for Providers)
  • 2025 April Provider Bulletin (A Newsletter for Providers)
  • 2024 October Provider Bulletin (A Newsletter for Providers)
  • 2024 August Provider Bulletin (A Newsletter for Providers)
  • 2024 June Provider Bulletin (A Newsletter for Providers)
  • 2024 April Provider Bulletin (A Newsletter for Providers)
  • 2024 February Provider Bulletin (A Newsletter for Providers)

Authorizations & Appeals

  • Predetermination Authorization Request
  • Durable Medical Equipment (DME) Authorization Request
  • Inpatient/Outpatient Services Authorization Request
  • Provider Appeal Form
  • Provider Reconsideration Form
  • Prior Authorization Quick Reference Guide
  • Prior Authorization Statistics Report

Pharmacies & Prescriptions

  • SH Mississippi 2025 Dual Freedom Covered Drug List (Formulary) (Updated: 12/2/2025)
  • SH Mississippi 2025 Dual Plus Covered Drug List (Formulary) (Updated: 12/2/2025)
  • SH Texas 2025 Dual Freedom Covered Drug List (Formulary) (Updated: 12/2/2025)
  • Provider-Administered Specialty Pharmacy Products (Updated: 12/2/2025)
  • Provider-Administered Medication Authorization Form
  • Request for Medicare Prescription Drug Coverage Determination Form
  • Medicare Part B Prior Authorization Criteria
  • 2025 Part D Prior Authorization Criteria (Updated: 9/1/2025)

Network Participation

  • Provider Data Change Form

Quality Care Initiatives

  • Provider Reimbursement Quick Reference Guide
  • Quality Program Information
  • Diabetes Prevention Program (DPP) Referral Form
  • Patient Assessment and Care Planning Form
  • Quality Care Rewards User Guide

Medical Policy Manuals

Shared Health's main sources of review criteria when evaluating prior authorization requests include Medicare's rules, regulations, National Coverage Determinations (NCDs), Local Coverage Determinations (LCDs) and MCG criteria. MCG's clinical editors analyze and classify peer-reviewed papers and research studies each year to develop the care guidelines in strict accordance with the principles of evidence-based medicine. Learn more about MCG criteria here: Care Guidelines for Evidence-Based Medicine (MCG Health) For cases when coverage criteria are not fully spelled out in these resources, we created internal coverage criteria based on current evidence in widely used treatment guidelines or in publicly available clinical literature. The below policies are reviewed yearly, and if additional medical policies are used for review, they are added to the listing to ensure publicly accessible availability.

  • Intravenous Anesthetics for the Treatment of Chronic Pain and Psychiatric Disorders
  • Epidural Steroid Injections for Treatment of Back Pain
  • Magnetic Resonance Imaging (MRI) of the Breast
  • Noninvasive Imaging Techniques for Evaluation and Monitoring of Chronic Liver Diseases
  • Intensity-Modulated Radiotherapy (IMRT) of the Breast and Lung
  • CMS Coverage Database
  • CMS Internet-Only Manuals (IOMs)
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